WE CARE
At I-ASIA, we believe tourism is about creating meaningful human connections, not just a transactional service. We emphasize the human touch in our relationships, and exceptional service is at the heart of everything we do. Our business is built on providing personalized experiences that foster trust and satisfaction.
CONCIERGE SERVICE
Quality Over Quantity
The cornerstone of I-ASIA’s success lies in our concierge services. We pride ourselves on our team’s ability to understand and cater to the unique needs of each traveler. Our concierge team is meticulously trained to source, create, and deliver exceptional experiences, ensuring that every guest’s needs are met with precision and care.
CUSTOMER SERVICE
Pre & Post Customer Service Follow-Up
• Pre-Arrival: We proactively reconfirm all services and arrangements to ensure a seamless arrival for our guests. • Post-Trip: We follow up with agents to provide updates on guests’ trip statuses, ensuring continuous communication and improving future services.
I-ASIA TRAVEL MANAGEMENT PTE LTD
Travel Agent Licence (TA02338)
2 Venture Drive #19-18 Vision Exchange S608526
E: info@i-asia.com.sg | What’s App: +65 9789-0336
IATA Travel Industry Designator Service (TIDS) Code – 96137860
© copyright by I-ASIA (2025)